Marketing Account Manager

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Position Summary:

The Marketing Account Manager leads and owns a diverse and highly visible book of business for branding initiatives. This role is responsible for driving the end-to-end project management and marketing strategy for client-driven branding solutions. As a strategic liaison, this individual ensures that all brand development aligns with business objectives and is delivered with excellence across all channels and touchpoints.

Purpose Statement:

To act as the primary strategic and operational lead for branding projects, ensuring seamless communication between stakeholders and the high-quality execution of integrated marketing solutions that align with client and RPM Living objectives.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead and own a high-profile book of business for branding initiatives, acting as the primary point of contact to ensure all projects are completed on time and with excellence.
• Proactively identify and capture opportunities for additional business by partnering with internal teams to expand branding services and creative service requests.
• Drive the project management and marketing strategy for internal campaigns and client-driven branding services from start to finish.
• Act as the strategic liaison between clients, operations, and property marketing to ensure seamless communication and alignment on business objectives.
• Translate stakeholder needs into clear, strategic creative briefs that guide the development of high-impact brand development.
• Masterfully present campaign information, release dates, and performance results to internal and external leadership.
• Own the "translation" layer: Inform social media, paid media, and activation strategies based on core branding objectives.
• Maintain project management system (ClickUp), ensuring all project fields, timelines, and statuses are accurate and up to date.
• Preserve a comprehensive historical record of all completed work and strategic decisions to ensure team continuity.
• Develop and maintain resource materials and educational tools to empower internal stakeholders and streamline branding engagements.
• Self-manage the "business" of the role, including budgeting, billing, RFPs, and vendor relationships for your book of business.
• Assess and optimize: Conduct project reviews and collect performance data (ROI, feedback, etc.) to deliver actionable reporting and better strategies for 2026 and beyond.
• Support the broader team during group initiatives, peak workloads, or team absences.
• Travel <30%.

Knowledge, Skills & Abilities:

• Advanced presentation skills for communicating with leadership and external clients
• Exceptional account management and project management skills
• Financial acumen for managing budgets and billing
• Ability to translate complex business needs into actionable creative briefs

Qualifications:

• Bachelor’s degree in marketing, business, communications or related field. Experience may substitute for education.
• Four years of marketing experience that directly supports marketing, operations and onsite management.
• Experience in multifamily industry, or related industries, preferred.
• Proven experience managing complex marketing projects or initiatives across multiple teams, stakeholders, and timelines.
• Strong account management and project management skills, including planning, prioritization, workflow organization, and delivery against milestones.
• Ability to translate strategy into clear, executable plans and scalable frameworks.
• Solid understanding of modern marketing principles, including brand, digital marketing, and lead generation, with the ability to partner effectively with channel experts rather than execute day-to-day tactics.
• Strong written and verbal communication skills, with the ability to clearly align stakeholders, set expectations, and drive accountability.
• Highly organized, detail-oriented, and comfortable managing multiple concurrent projects in a fast-paced environment.
• Experience in property management or familiarity with marketing platforms and systems is a plus but not required.

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is a hybrid role, requiring the associate to work in one of our corporate offices 3 days per week.
• The office is an open setting which may include bright lights, constant noises and distractions.   

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
  
• Comprehensive healthcare coverage available for all full-time, regular associates 
  
• Employer-paid employee assistance, mental health, and wellness programs
  
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  
• 401(k) with robust company match 
  
• Opportunities for professional development, career growth, and role-based learning plans
  
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  
• Paid time off plus floating holidays and volunteer days
  
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.