Senior Regional Maintenance Manager

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Purpose Statement: The Ancillary and Facilities teams provide the structure and support that allow associates to deliver excellence with confidence and ensure that every community feels like home. We simplify Due Diligence, Transitions, Utilities, Facilities services, and Capital Managemen,t and strengthen Vendor partnerships so associates feel supported, clients feel confident, and residents feel at home.

The Regional Maintenance Manager is responsible for the performance of maintenance operations of multi-family properties, including oversight of the physical condition of all communities, coordination of all preventative maintenance programs, evaluation of programs, employee safety, oversight of maintenance policies and procedures for properties under his/her supervision

• Work in conjunction with the Director of Facilities Maintenance in developing a best-in-class maintenance program.
• Provide technical and operational support to maintenance and operational teams, create operational efficiencies, and ensure maintenance performance standards are met.
• Work directly with the Regional Vice President and the Regional Management team to implement company and ownership goals for each propert,y including maximizing revenue and controlling expenses.
• Ensure the turn-key and service operations operate efficiently and effectively.
• Implement RPM's preventative maintenance program, report, review, and improve. Inspect and audit properties to verify they are following company policies and procedures.
• Troubleshoot and take the lead on larger maintenance-related issues
• Identify life-safety, employee safety, and physical hazards on-site and provide corrective solutions.
• Ensure properties are operating in accordance with all federal, state, and local requirements, including but not limited to OSHA, EPA, NFPA, electrical and building codes.
• Ensure compliance with company safety policies and identify and remediate safety hazards.
• Assist in recruiting, interviewing, and onboarding maintenance teams and developing a mentoring program.
• Ensure maintenance team members complete required training and assist in developing and facilitating additional training.
• Conduct hands-on maintenance training classes for all maintenance associates.

• High School Diploma or equivalent
• Five years experience as a Service Manager in the multi-family industry
• Valid Driver’s License
• EPA certification and CPO
• EPA proctor or Certified Pool Instructor preferred
• Knowledge of building systems (HVAC, plumbing, electrical, mechanical)
• Knowledge of OSHA, EPA, NFPA, and applicable state and local building codes
• Knowledge of preventative maintenance programs and facility safety protocols
• Skilled in troubleshooting and diagnosing complex facility-related issues
• Skilled in project management and organization with the ability to manage multiple properties and priorities.
• Skilled in Yardi and MS Office including Excel.
• Skilled in creating SOPs and training.
• Ability to communicate effectively both verbal and in writing
• Ability to evaluate maintenance performance and implement corrective action.
• Ability to work collaboratively with regional management, site teams, and ownership groups

Physical Requirements:

• May be required to sit, stand, walk, bend, stoop, kneel or crouch for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to visually inspect facilities, equipment, and systems for functionality and compliance.
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 50 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• Work is performed both indoors (office and residential units) and outdoors in various weather conditions.
• Exposure to noise, dust, chemicals, and equipment typical in construction and maintenance environments.
• The office is an open setting which may include bright lights, constant noises and distractions.
• This role requires day travel on a weekly basis and may require overnight travel quarterly.

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
  
• Comprehensive healthcare coverage available for all full-time, regular associates 
  
• Employer-paid employee assistance, mental health, and wellness programs
  
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  
• 401(k) with robust company match 
  
• Opportunities for professional development, career growth, and role-based learning plans
  
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  
• Paid time off plus floating holidays and volunteer days
  
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.