Learning Experience Designer - (Remote)

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Purpose Statement: Our purpose is to create a thriving, future-ready workforce that transforms the property management industry. Through RPM Academy, we make learning accessible to all—delivering technical skillbuilding, leadership development, and career growth opportunities that empower associates to create extraordinary experiences for residents, clients, and each other.

As a Learning Experience Designer at RPM Living, you’ll be responsible for designing and developing learning experiences for employees at RPM Living’s apartment properties and corporate offices across the country. You’ll use a variety of learning modalities (eLearning, microlearning, instructor-led courses, on-site experiences, and more) to support role-specific training across systems, processes, and customer experience.

• Manage a Digital Adoption Program (WalkMe) and develop systems-based training to support technical training in the flow of work and new feature rollouts.
• Design and develop learning solutions that meet the needs of an operational environment using a blend of learning modalities such as eLearning, instructor-led training, microlearning videos, on-the-job training, and more.
• Apply adult learning theory to design process; collaborate with subject matter experts to incorporate feedback and recommend ways to effectively close skills gaps across of a variety of role types.
• Use project management skills to manage small to medium-scale content development projects.
• Continuously improve team learning design standards by staying ahead of industry trends and bringing practices that support learning efficacy, and content development efficiency.
• Serve as a Learning Management System expert and super-user, maximizing the technology for an optimal learning experience.
• Develop knowledge assessments to understand learning effectiveness and opportunities. Continually improve content based on assessment results and feedback.

• 2+ years of experience in instructional design using blended learning methods
• 2+ years using WalkMe
• WalkMe Builder Certfication I and II preferred
• Yardi Systems experience ideal
• Deep understanding of adult learning theory
• Demonstrated proficiency with Articulate 360
• Hands on experience in Vyond, Camtasia, or similar video tools
• Demonstrated experience analyzing learning related data sets
• Ability to create and follow project plans to ensure on-time content development
• Experience maintaining a learning management system
• Experience creating learning solutions for an operational audience is a plus
• Ability to build collaborative partnerships in a virtual environment

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is a remote role. 

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
  
• Comprehensive healthcare coverage available for all full-time, regular associates 
  
• Employer-paid employee assistance, mental health, and wellness programs
  
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  
• 401(k) with robust company match 
  
• Opportunities for professional development, career growth, and role-based learning plans
  
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  
• Paid time off plus floating holidays and volunteer days
  
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.