Concierge

Looking for something different? We ARE that something different at RPM Living.
Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.

The Position: The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of community while organizing, coordinating, and implementing various resident services and programs.

• Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etc
• Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors
• Acquire a broad knowledge of the community and the surrounding area
• Marketing the property
• Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective
• Assist with resident events and initiatives
• Social Media posting, Blogging, and Internet Presence
• Work as part of the site team to ensure that each event is a sociable and pleasurable environment
• Ensure that the Community Amenities area has proper inventory
• Proactive communication with the Management for issues or concerns
• Maintain work area to an appropriate level of presentation

Education & Experience:

• Ability to work a flexible schedule, including evenings and weekends
• Excellent follow up skills via email and phone
• Yardi experience a plus
• Experience with Microsoft Office Suite including Word and Excel

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• The office is an open setting which may include bright lights, constant noises and distractions

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
  
• Comprehensive healthcare coverage available for all full-time, regular associates 
  
• Employer-paid employee assistance, mental health, and wellness programs
  
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  
• 401(k) with robust company match 
  
• Opportunities for professional development, career growth, and role-based learning plans
  
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  
• Paid time off plus floating holidays and volunteer days
  
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.