Senior Worker's Compensation Associate

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The position: As a Senior Workers’ Compensation Associate, you will oversee the day-to-day functions of the worker’s compensation program. Administer and evaluate the dissemination of claims management with other personnel in the department.

• Administer the day-to-day functions within the department to include claims handling procedures, interdepartmental communication, and oversight of other workers’ compensation associates.
• Effectively communicate with Broker and TPA on claims handling and coverage questions.
• Oversee workers’ compensation documentation, status reports, and claims settlement and coverage.
• Perform day-to-day case management of assigned claims; initiate contact with injured employees; confer with claimants, doctors, and other parties; obtain and review workers' compensation claims; and determine appropriate action for each case.
• Partner with Human Resources and Safety Manager.
• Obtain work status information from the treating physicians.
• Input Subsequent Report of Injury/First Report of Injury data and new claims in claims software system.
• Provide, interpret and explain information regarding claims status, policies, requirements, rules, regulations and procedures.
• Ensure clarity regarding work restrictions for every workers’ compensation case by consulting with medical treatment providers.
• Assist employees with filing incident reports and accurately documenting investigations to ensure faster settlements and resolution.
• Educate employees about workers’ compensation procedures and policies and train them on safety and health requirements.
• Evaluate workers’ compensation claims applications, analyze complexities in claims data and identify missing information.
• Coordinate with partner resources and claimants to resolve workers’ compensation cases in accordance with applicable guidelines.

Education & Experience:

• Associates Degree or equivalent experience.
• 3-5 years of relevant experience.
• Supervisor or manager experience preferred.
• Multifamily or legal experience preferred
• Excellent Microsoft Office Suite, Adobe, and Yardi skills

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week.
• The office is an open setting which may include bright lights, constant noises and distractions.

Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.

RPM Living is an Equal Opportunity Employer.

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
  
• Comprehensive healthcare coverage available for all full-time, regular associates 
  
• Employer-paid employee assistance, mental health, and wellness programs
  
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  
• 401(k) with robust company match 
  
• Opportunities for professional development, career growth, and role-based learning plans
  
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  
• Paid time off plus floating holidays and volunteer days
  
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.